New State of CX study from SurveyMonkey shows major disconnect between CX and digital marketing pros and customers
Customer sentiments around AI, post-COVID-19 support, preferred feedback channels, and personalized experiences don’t live up to CX teams’ optimism New data from SurveyMonkey, a global leader in online surveys and forms, reveals a drastic disconnect between consumers’ feelings and CX and digital marketing professionals’ perceptions about customer experiences. The analysis of 1,000 consumers and more…
Momentive names Eric Johnson CEO and announces plans to return to iconic SurveyMonkey brand
Momentive, the maker of SurveyMonkey, today announced that it will return to its iconic SurveyMonkey brand name under the direction of new CEO Eric Johnson. Departing CEO Zander Lurie recently stepped down after seven years leading the company. Johnson was named CEO following the completion of the company’s acquisition by an investor consortium led by…
Consortium led by Symphony Technology Group Completes Acquisition of Momentive Global
Momentive, the maker of SurveyMonkey, today announced the completion of its acquisition by an investor consortium led by Symphony Technology Group (STG) in an all-cash transaction valued at approximately $1.5 billion. The acquisition was previously announced on March 13, 2023, and approved by Momentive shareholders at the Special Meeting of Shareholders on May 31, 2023….
Momentive Global Enters into Definitive Agreement to Be Acquired by Symphony Technology Group for $1.5 Billion
Momentive (Nasdaq: MNTV), the maker of SurveyMonkey, today announced it has entered into a definitive agreement to be acquired by a consortium led by Symphony Technology Group (STG) in an all-cash transaction that values Momentive at approximately $1.5 billion. Under the terms of the agreement, Momentive shareholders will receive $9.46 per share, representing a premium of approximately…
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