Location: Bangalore, India

About Cadmium

Cadmium is an event software company with more than 20 years of experience providing solutions for meeting organizers and event attendees. The company’s award-winning platform is trusted by more than 500 organizations worldwide to collect, manage, monetize, and share content to all event stakeholders. Cadmium has built a suite of software products that begin with collection of abstract submissions (people that want to contribute content to an event) 12 months out from an event… all the way through to data management for speakers and exhibitors, and on to data distribution to attendees (event planner website, mobile app, event evaluations, and online content after the event).

In 2020, Cadmium became part of the Symphony Technology Group (STG) and expanded out into virtual events with new technologies such as live streaming, video chats, ePosters, and virtual exhibitor booths. Cadmium added new employees to help it expand (sourced from meeting planners and event technicians that had lost their jobs during the pandemic). These new talented (event veteran) employees and the new virtual event technologies developed by Cadmium have positioned it for 50% sales growth in 2021 and beyond. We have an exciting horizon and a fantastic team focused on growing Cadmium to be the leading event technology provider in North America.

About Symphony Technology Group (STG)

STG is a Silicon Valley (California) based private equity firm that has a long and successful track record of transforming high potential software and software-enabled services companies, as well as insights-oriented companies into definitive market leaders. The firm brings expertise, flexibility, and resources to build strategic value and unlock the potential of innovative companies. Partnering to build customer-centric, market winning portfolio companies, STG creates sustainable foundations for growth that bring value to all existing and future stakeholders. The firm is dedicated to transforming and building outstanding technology companies in partnership with world class management teams. With over $5.0 billion in assets under management, including a recently raised $2.0 billion fund. STG’s expansive portfolio has consisted of more than 30 global companies.

STG Labs is the incubation center for many of STG’s portfolio companies, building their engineering, professional services and support delivery teams in India. STG Labs offers an entrepreneurial start-up environment for software and AI engineers, data scientists and analysts, project and product managers and provides a unique opportunity to work directly for a software or technology company. Based in Bangalore, STG Labs supports hybrid working.   In India, our competitive employment package includes health insurance, life insurance, accident coverage, a liberal leave policy, and many more benefits. We pride ourselves on providing great employee programs that are centered on supporting the health, wellness, and ongoing training and development of our people within a flexible work environment. We are an equal opportunity employer and makes hiring decisions based on experience, skills, aptitude, and can-do approach.

https://stglabs.com

Come Join the Cadmium Family

Cadmium is building a single platform, called myCadmium, that is a collection of products that meeting planners use to collect, manage, monetize, and distribute event data. Cadmium employees love working with each other. Trust, teamwork, and a can-do positive attitude are the qualities that make Cadmium team members love working with each other and love helping our clients produce their events. We are building an exciting portfolio of software that meeting planners find easy to use and very flexible to meet their event needs. We support them with a close and supportive operations team that they can depend on to produce their events with excellence. Become part of a vibrant, competent and dynamic team and begin an exciting career journey with the Cadmium team in STG Labs. Cadmium provides an exciting and fast-paced environment, complete with tight deadlines. You must be able to cope and thrive under pressure and laugh in the face of stress. But seriously, Cadmium services the event industry … there really are tight deadlines and often there are hard deadlines like an event starting date were delivering results late is not a possibility.

Summary of Role

The System Analyst will provision and manage Windows servers in AWS and Azure data centers supporting test and production workloads. This position is required to work 2^nd or 3^rd shift.

The ideal employee in this role would be comfortable with both a mix of traditional server management skills and leveraging cloud-based solutions and tools to improve the reliability and efficiency of our hosting operations.

Duties and Responsibilities

• Writing and maintaining infrastructure as code using tools such as Terraform, Cloud Formation, Co-pilot to provision servers.
• Creating server images using Packer and other tools.
• System administration including security patching, OS upgrades, and web server configuration.
• Automating server administration at scale, configuration and management using tools such as PowerShell and Ansible.
• Responding to tickets and alerts related to servers and hosting infrastructure.
• Configuring servers to leverage centralized logging and security tools such as Elasticsearch, CloudTrail, Aqua Security, DataDog.
• Interacting with managed services providers to provide direction and respond to tickets.
• Management tasks related to O365 and Azure AD, including security, user provisioning, SSO, troubleshooting, responding to alerts.
• Troubleshooting server issues such as performance, reliability and application email delivery issues.
• Working on-call schedules for break/fix events.
• Managing backups when needed and participating in disaster recovery activities.
• Work with internal team and external vendors to ensure the security of technology assets.
• Work with internal team and external vendors to ensure backups are validated and disaster recovery is regularly tested.
• Assisting with Linux server administration as needed.

Education and/or Experience

Bachelor’s degree and 8+ years of experience

Skills and Requirements

• Windows server administration including Active Directory and domain controllers
• Configuration and tuning of IIS.
• DNS configuration and troubleshooting including assisting with customer DKIM & SPF records.
• PowerShell scripting
• Server management automation at scale using tools such as Chef, Puppet, AWS Fleet Manager Ansible
• Experience configuring and managing AWS EC2 images
• Experience with IaC tools such as CloudFormation and Terraform
• Knowledge of security principles as they relate to server management
• Experience managing Office365